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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madeleine S

January 27, 2026

5  out of  5
rating by Madeleine S
"I’ve had a great experience setting up home and auto insurance through Christina so far."
We responded:
"Thank you for the fantastic review, Madeleine! We are always here to help with your insurance needs here in Edwardsville . "
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Zuzana Zachar

December 14, 2025

5  out of  5
rating by Zuzana Zachar
"Recently we closed on a house in Madison county. With the myriad of details to be attended to leading to the closing, I forgot to complete our application for insurance. The morning after we closed I remembered. I called Christina Reynolds Agency, where I had gotten information on a house policy a few weeks earlier. Ms. King worked with me and within 15 minutes our policy was in place."
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Ellen LeMasters

December 7, 2025

5  out of  5
rating by Ellen LeMasters
"Working with Christina, JaKayla, and the rest of this team is a pleasure. They are very efficient, responsive, and helpful. I highly recommend them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chynethia Hewlett

April 18, 2025

5  out of  5
rating by Chynethia Hewlett
"Very professional, answered all my concerns and questions in a timely manner. I would highly recommend her team to do business. Thank you 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nathan Legese

April 2, 2025

5  out of  5
rating by Nathan Legese
"Great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you calling our office with all your insurance needs. "
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kasey rodriquez

March 3, 2025

5  out of  5
rating by kasey rodriquez
"Good job Chris!!! Thanks for the information on insurance policies doing great !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tabitha Norfleet

February 26, 2025

5  out of  5
rating by Tabitha Norfleet
"Christina was phenomenal and awesome i recommend anyone to work with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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RockwolfX

February 13, 2025

5  out of  5
rating by RockwolfX
"Chris is extremely helpful and gave me all the information I needed. He made the whole process go very smoothly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tiara Jones

February 12, 2025

5  out of  5
rating by Tiara Jones
"Chris was a wonderful agent. He made it quick and simple.. even will be reaching back out to help me with life insurance. Thank you Chris for everything"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nikkirra Loyd

February 3, 2025

5  out of  5
rating by Nikkirra Loyd
"Chris made it quick and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zedoria Anderson

January 7, 2025

5  out of  5
rating by Zedoria Anderson
"Jakayla King was such an amazing agent to speak with, her knowledge around the services you provide and helping me to navigate the best options for me and my family were phenomenal! Her personality just lights the room and we need more people like her in the world! She was so relatable and caring about my concerns and really took the time to explain the different options I had as a consumer. We need more people like her to run our businesses effective and efficiently! What a great asset to your team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dja Horry

January 7, 2025

5  out of  5
rating by Dja Horry
"Christina Reynolds State Farm Insurance does amazing work with insurance I got assisted by jakayla and she was a godsend she knew exactly what kind of insurance I needed and how to help me execute everything that I needed to do in order for my insurance to stick thank you again to JaKayla"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Monica Washington

January 7, 2025

5  out of  5
rating by Monica Washington
"Jakayla King was amazing to work with. I appreciate how attentive she was with my issues and concerns. While she may not be able to solve all of my issues she was sure to address it. Thank you for having such an amazing person on your staff!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leigh Ann Smith

October 3, 2024

5  out of  5
rating by Leigh Ann Smith
"Jakayla King was awesome! She took the time to help me with multiple requests and was a joy to work with!"
We responded:
"Thank you for trusting JaKayla and Christina Reynolds State Farm with your insurance needs! Have a wonderful day."
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Michael Bolling

September 30, 2024

5  out of  5
rating by Michael Bolling
"JaKayla King was AWESOME!!! When she helps you out, she is very polite, courteous, and friendly. She very thorough in making sure all your questions are answered and that she's resolved your problems. She's never to busy to listen to your problems ( with State Farm ) and always leaves you smiling or laughing. We need more people like her in this world!!!"
We responded:
"Thank you so much for recognizing JaKayla. We appreciate you!"
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Al Jones

September 24, 2024

5  out of  5
rating by Al Jones
"She is awesome! Made things nice and easy and simple , answered all my questions I got a few good policies from her . BEST insurance I've had !!"
We responded:
"Thank you so much for your response. We are certainly delighted that we could help you. WE appreciate your business and you."
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Jerome Hughes

September 5, 2024

5  out of  5
rating by Jerome Hughes
"Great person very professional sweet kind and did an awesome job thank you!!!!"
We responded:
"Thank you so much for your response. It is a pleasure to assist you with all your insurance needs. Have a great day."
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Ken

August 26, 2024

5  out of  5
rating by Ken
"Christina was excellent to work with while setting up my new auto policy. She ensured that I received all applicable discounts and even convinced me to change my renter's insurance to State Farm. I look forward to working with her as my State Farm Agent."
We responded:
"Thank you so much Ken. I really appreciate your kind words. Have a wonderful rest of your day. "
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Nalynne Haney

July 30, 2024

5  out of  5
rating by Nalynne Haney
"Christina was amazing. She thoroughly covered everything in a manner that was very clear and concise!"
We responded:
"Thank you so much for your kind words. Have a wonderful day. :)"
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Rob Boehm

July 19, 2024

5  out of  5
rating by Rob Boehm
"Christina, Jakayla and staff are amazing there and care about their customers. Whenever I have inquiries, they are on top and even periodically review my book of business with them to see if I can save money- so important this day and age! I would encourage anyone looking for a new agent to reach out to them"
We responded:
"Thank you so much for your encouraging words! We really appreciate it. Have a great day."
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Akiah Booker

July 11, 2024

5  out of  5
rating by Akiah Booker
"Very affordable ,very professional and she’s such a sweet heart"
We responded:
"Thank you Akiah! I really appreciate your kind words. Have a great day."
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Tayv. clinton

July 2, 2024

5  out of  5
rating by Tayv. clinton
"Tiffany was great! She helped me set up my insurance with no hassle at all!! Definitely recommend"
We responded:
"Thank you for your kind words. Have a great day. "
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Stan Durbin

June 18, 2024

5  out of  5
rating by Stan Durbin
"I called their office today with questions on increases to my auto policy and how to obtain a discount for my recently installed impact resistant shingles on my home's roof. Angela was awesome, very patient, highly knowledgeable, and very kind. She clearly explained the changes to my auto policy and updated my home owners policy to reflect the impact resistant roof. A truly excellent experience!"
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Nicolas Dubrouillet

June 18, 2024

5  out of  5
rating by Nicolas Dubrouillet
"JaKayla King handled my policy! She did a fantastic job handling my switch from Progressive. I would recommend her and this agency to anyone. Very fun to work with!"
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T

June 12, 2024

5  out of  5
rating by T
"They are friendly and great all my experience has and have always been excellent and any questions I may have or had was answered and taking care of with excellent service."