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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ariana Rivas

July 31, 2026

5  out of  5
rating by Ariana Rivas
"Christina and team are very courteous, friendly, and always answer my questions. Helped me with my auto and renters coverages. I am very pleased with their services."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Edwardsville. "
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Joshua Reynolds

July 31, 2026

5  out of  5
rating by Joshua Reynolds
"I really enjoyed my experience with getting a renters policy. Thank you Fany."
We responded:
"Thanks so much for the amazing review, Joshua! We really appreciate your support here in Edwardsville. Just reach out anytime if you need us - we’re here for you. "
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Alynnah Williams

July 22, 2026

5  out of  5
rating by Alynnah Williams
"Love Christina! Such a sweet and professional person to work with! She had our quotes done in no time with the best rates! Highly recommended!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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ABS Light Speed Transport - Veronica Dispatch

July 16, 2026

5  out of  5
rating by ABS Light Speed Transport - Veronica Dispatch
"Was great help, first time home buyer and i am happy with my quote. Thanks for your kindlness!"
We responded:
"Hi ABS, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Edwardsville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Christina Reynolds "
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Liz N.

July 9, 2026

5  out of  5
rating by Liz N.
"I have held two homeowner's insurance policies with Christina Reynold's insurance agency since 2021. During that time, I have needed to make many changes - from applying for a homeowner's policy when I lived in the house, to switching to a renter's dwelling policy when I converted my home into a rental. I have experienced numerous changes in my living situation as my job was primarily based overseas. With each life change, Christina and her team have helped me find the best product to protect my homes, and they have provided support whenever I needed to make a claim for a loss.

I truly commend Ms. JaKayla King, Christina's outstanding Account Manager. She not only provides great service and responses to client inquiries, but she also empowers her clients with much needed knowledge about their insurance coverage, premium rates, and practical steps they can take to ensure they get optimum insurance coverage at the lowest cost. You will not find a better partner for your homeownership journey. State Farm's homeowner's insurance premium rates and overall customer service cannot be beat. Thank you, JaKayla, Christina, and your entire team for the support you provide and the peace of mind your clients enjoy knowing that they are truly in "Safe Hands!"."
We responded:
"Liz, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Christina Reynolds’s Team—we are always here to help!"
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Tony Simmons

July 8, 2026

5  out of  5
rating by Tony Simmons
"Great customer service!"
We responded:
"Thank you for the 5-star review, Tony! Here on State Farm Agent Christina Reynolds’s Team, we are proud to serve our community and appreciate your recognition. "
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Angie Jones

July 8, 2026

5  out of  5
rating by Angie Jones
"I have been working with Christine Reynolds for my rentals insurance and it's a pleasure working with her and I am still with her for the duration while I'm still here thank you Christine I appreciate you 💗"
We responded:
"Thank you for taking the time to leave such a great review, Angie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lionel Kemp

July 8, 2026

5  out of  5
rating by Lionel Kemp
"Christina was able to cut my home owners insurance in half and reduce my car insurance tremendously. She let me know that lots of companies have been overcharging clients for years without us knowing. Give her a call...you won't be sorry."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Christina Reynolds’s Team here in Edwardsville . "
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Emma Buttock

July 6, 2026

5  out of  5
rating by Emma Buttock
"Christina’s State Farm has been amazing to work with! They truly care about their customers and always go above and beyond to provide excellent service. Every interaction has been friendly, helpful, and professional. It’s reassuring to know I can count on them whenever I need assistance. I couldn’t be happier with my experience and highly recommend Christina’s State Farm!"
We responded:
"We are grateful for your 5-star review, Emma! Thanks for taking a moment to share your positive rating of State Farm Agent Christina Reynolds’s Team here in Edwardsville . "
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Duckie Brooks

July 6, 2026

5  out of  5
rating by Duckie Brooks
"I’ve had a great experience working with Christina’s State Farm. Everyone is always friendly, professional, and quick to help whenever I have questions or need assistance. They make the insurance process easy and stress-free, and I truly appreciate their excellent customer service. I love working with them and highly recommend Christina’s State Farm to anyone looking for an insurance team they can trust!"
We responded:
"Thank you for the fantastic review, Duckie! We are always here to help with your insurance needs here in Edwardsville . "
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Loreal White

July 2, 2026

5  out of  5
rating by Loreal White
"I’ve been with Christina Reynolds and her State Farm office for the past six years, and I couldn’t be happier with the level of service I’ve received. Christina and her entire team consistently provide exceptional customer service and genuinely go above and beyond to make sure all of my insurance needs are taken care of.

I have multiple policies with her office, and every interaction with the service team has been professional, knowledgeable, and incredibly responsive. Whether I have a question, need to make changes to a policy, or need assistance navigating a claim or coverage options, they always take the time to explain everything clearly and make the process seamless.

What truly sets Christina’s office apart is the personal attention and genuine care they show their clients. It’s rare to find an insurance agency that combines expertise, efficiency, and outstanding customer service so consistently. After six years, they’ve earned my complete trust, and I know I’m in good hands.

If you’re looking for an insurance agent who truly values her clients and delivers an exceptional experience every time, I wholeheartedly recommend Christina Reynolds and her team. They’ve absolutely earned my five-star rating!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Christina Reynolds’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tom Denman

June 10, 2026

5  out of  5
rating by Tom Denman
"Christine did a wonderful job at setting me up on my father-in-laws home. Pretty much saved me 40% from his previous insurer. Highly recommend her to handle your needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Christina Reynolds’s Team. "
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Christie King

May 20, 2026

5  out of  5
rating by Christie King
"I chose State Farm’s Christina Reynolds as my agent three years ago, and that decision came only after speaking with several other agents from the same company. The difference was night and day. While others felt like high pressure salespeople trying to insure every corner of my life without considering my actual needs or budget, Christina’s team took a completely different—and far more thoughtful—approach.

Today’s review was prompted by a simple call I made with a general question about my coverage. As always, I hung up feeling clearer, more confident, and genuinely cared for. That’s been my experience every single time.

Christina and her team —Caitlyn, Fany, and JaKayla—are some of the most personable, professional, and genuinely caring people I’ve ever dealt with in the insurance world. They take the time to understand my situation, walk through my concerns, and make sure my home and vehicles are properly and affordably insured.
What truly sets them apart is how they handle questions. Nothing gets dismissed. Nothing gets brushed off. And they never make you feel like you’re being told “no” or “you can’t do that.” Instead, they ask things like, “What’s your end goal?” or “Tell me your concerns—there’s probably something we can do.” That mindset builds real trust and makes you feel like you’re working with partners, not salespeople.

Their service is excellent, their knowledge is solid, and their commitment to doing what’s right for the customer is obvious. I’m genuinely grateful to have found an agent who listens, cares, and consistently goes above and beyond.

Highly recommended."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Christina Reynolds’s Team! We deeply appreciate your kind words here in Edwardsville . "
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Luis Rivas

May 20, 2026

5  out of  5
rating by Luis Rivas
"Friendly while being fast and competitive"
We responded:
"Thank you so much for the 5-stars, Luis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Christina Reynolds’s Team anytime."
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Lauren Toler

May 20, 2026

5  out of  5
rating by Lauren Toler
"They made getting business and rental insurance so easy and affordable! Everyone at their office is incredibly friendly and knowledgeable in all insurance areas!"
We responded:
"Thank you for the 5-star review, Lauren! Here on State Farm Agent Christina Reynolds’s Team, we are proud to serve our community and appreciate your recognition. "
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Sophia Mazzetta

May 9, 2026

5  out of  5
rating by Sophia Mazzetta
"Christina Reynolds at State Farm in Edwardsville, IL and her entire staff have been absolutely wonderful to work with. They are extremely knowledgeable, professional, and always very prompt with responses. What stands out the most is the kindness and compassion they show when it’s needed most — they truly make you feel supported and taken care of during stressful situations. It’s rare to find an insurance office that combines efficiency with genuine care for their clients the way they do. Highly recommend Christina Reynolds State Farm!"
We responded:
"Sophia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Christina Reynolds’s Team here in our Edwardsville office. "
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Alma Pinedo

May 1, 2026

5  out of  5
rating by Alma Pinedo
"I stopped in as a walk-in visit and was warmly welcomed by Fany, insurance rep. at the State Farm office in Edwardsville. She sat down with me to understand what I was looking for and clearly explained the different policy options available. She was helpful, kind, an excellent listener, and very informative about each policy we discussed. I left feeling fully satisfied and much more knowledgeable.
100% Recommended to do business with/at this location. Thank you !!!!!!!!!!!!!!!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Christina Reynolds’s Team. "
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Progress

April 21, 2026

5  out of  5
rating by Progress
"I've had great experiences every time I've talked to and gotten service from Christina and her team. She was able to get my home insurance low enough to afford the house of my dreams! I've also had great luck getting my entire family a good value on auto insurance - Thanks to JaKayla! If you're looking for people that actually care about the service they give look no further!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Raudel Ruiz

April 13, 2026

5  out of  5
rating by Raudel Ruiz
"Christina Reynolds is an exceptional State Farm agent who consistently goes above and beyond for her clients. Her deep understanding of insurance products and commitment to personalized service make her a standout professional. She takes the time to explain complex policies in a clear, accessible manner, ensuring clients feel confident in their coverage decisions.

What truly sets Christina apart is her proactive approach. She regularly reviews my policies to identify potential gaps and recommend adjustments, always keeping my best interests in mind. Her responsiveness is remarkable; she promptly addresses any questions or concerns, providing peace of mind that I am well-protected.

Beyond her expertise, Christina is a genuine pleasure to work with. Her friendly demeanor and dedication to building lasting relationships create a comfortable and trustworthy environment. I highly recommend Christina Reynolds to anyone seeking a knowledgeable and caring insurance agent."
We responded:
"Thanks so much for the fantastic rating, Raudel! We are so glad you had a positive experience with us here on State Farm Agent Christina Reynolds’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Adrian Guzman

April 10, 2026

5  out of  5
rating by Adrian Guzman
"La repsenrante Fany me ayudó con mi cotización. Me tuvo pasencia y respondió todas mis dudas! Hizo que el proceso fuera fácil y sin estrés."
We responded:
"Adrian, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Christina Reynolds’s Team is just a call or email away!"
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Fatima Rivas

April 10, 2026

5  out of  5
rating by Fatima Rivas
"THE BEST TEAM! Very helpful and kind staff always! If I could 10 stars, I would!"
We responded:
"Thanks so much for the fantastic rating, Fatima! We are so glad you had a positive experience with us here on State Farm Agent Christina Reynolds’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nolberto Barrios

April 10, 2026

5  out of  5
rating by Nolberto Barrios
"JaKayla & Fany provided me with great service. I love the office. I highly recommend their office. Thank you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Briseida B

February 26, 2026

5  out of  5
rating by Briseida B
"Quiero agradecer especialmente a Fany por su excelente atencion. Fue muy paciente conmigo y se tomo el tiempo para responder todas mis preguntas sobre el seguro de vida. Me explico cada detalle con claridad y me ayudo a sentirme segura con mi decision. Su profesionalismo y amabilidad hicieron todo el proceso mucho mas facil. La recomiendo totalmente!"
We responded:
"Briseida, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Christina Reynolds’s Team here in our Edwardsville office. "
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Damirial Guyton

February 25, 2026

5  out of  5
rating by Damirial Guyton
"The agent that worked with me was an amazing person. She was very knowledgeable and helpful. She got me the best quote. Helped me out each way! Any questions or concerns i had before we hung up she definitely helped me. Such an amazing person with patience."
We responded:
"Thank you for the amazing review, Damirial! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brenda Rivas

February 12, 2026

5  out of  5
rating by Brenda Rivas
"Very professional, helpful, and friendly team answered all my questions and concerns."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "